
The Other AI: Appreciative Inquiry
There’s another AI I wish more leaders were talking about: Appreciative Inquiry It starts with a question you can ask your team tomorrow. Tell me about a time we were

There’s another AI I wish more leaders were talking about: Appreciative Inquiry It starts with a question you can ask your team tomorrow. Tell me about a time we were

Strategic planning is an opportunity to shape the kind of organization we’re becoming. Who will we serve? What will we build? How will our people grow? What good will we

If you want to improve business performance and sustain high performance, you do it through culture. One robust framework for sustainable growth is the integration of Truth and Grace. In

A founder bottleneck is what identity fusion looks like in day-to-day operations when the company’s speed is limited by one person’s bandwidth. Early on (Series A or earlier), that can

Most “funnels” aren’t funnels. They’re Plinko boards. A lead drops in, bounces around your website, your emails, your sales process, your product… and you hope they land in the right

If you can’t take a real day off, you’re not alone. Most founders hit a stage where the business is doing well… but it still runs through them. Every decision.

In the lifecycle of high-growth enterprises, a pervasive yet often misdiagnosed pathology exists: “Vision Drift.” This occurs when an organization, initially driven by a singular, clarifying mission, gradually loses its

In January 2000, Howard Schultz stepped down as CEO at the height of a breakneck run. Starbucks had just closed the decade with more than 3,500 stores serving over 12

In 2016, Wells Fargo was rocked by a massive scandal. It was revealed that employees, under immense pressure to meet aggressive sales targets, had created millions of fraudulent savings and checking accounts

In the late 1990s, Webvan wanted to take an old idea and make it new. The company delivered groceries to customers’ doors within a 30-minute window. The dot-com boom was

In 2014, Theranos was a $9 billion unicorn hailed as the future of blood testing. Four years later, the company was dissolved, and in 2022, founder and CEO Elizabeth Holmes

In the mid-2000s, Volkswagen set an aggressive goal: to become the world’s largest automaker. To reach its goal, VW would need to make a huge dent US market. A key